Ordering

How can I change my order?

You can adjust your order any time within the first 4 hours after placing the order. Please contact our Customer Service via our Live Chat on our website or via WhatsApp 020 26 14 626.

Please keep in mind that different rules may apply while a sale is on.
https://www.vedder-vedder.com/nl/actievoorwaarden

What is my correct ring size?

You can find how to measure your ring size accurately via this link.

Our Ring Sizer can also help you determine the right ring size.

What is my correct bracelet/necklace length?

You can find out how to measure your bracelet/necklace length accurately via this link.

Where can I find the delivery times?

Up-to-date delivery time information is available via:
https://www.vedder-vedder.com/en/production-times

How do I make a good Fingerprint/Paw print/Footprint/Handprint?

Fingerprint:

You can follow the steps via this link.

Or if this method does not work buy our "DO IT YOURSELF FINGERPRINT STRIP".

Hand or Footprint/Paw print:

Our bigger ink strips are available here.

How can I cancel my order?

You can cancel your order within the first 4 hours after placing it. This can be done within working hours (Mon-Fri from 9am-17:30pm) via the livechat on our website, or by phone at +31 (0)20 26 14 626. Outside these working hours it is possible via WhatsApp, to +31 (0)20 26 14 626.

When a sale is on you can cancel your order during the first hour after placing it.